Teams for Intelligent Communications and Collaboration

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Teams for Intelligent Communications and Collaboration

Over the last year, Teams has evolved to become the ultimate hub for teamwork. Built on the strength and scale of Office 365 with over 120 million users, Teams delivers chat-based collaboration, meetings, calling, and soon, full enterprise voice features. All of this is underpinned by the Microsoft Graph, allowing for rich AI capabilities. As part of Office 365, Teams uniquely delivers these capabilities at scale, with enterprise-grade security and compliance standards to meet the needs of a global business.
To advance the vision for Intelligent Communications, Microsoft is announcing new Teams features coming later this year, including:
These new capabilities build on the breadth of new features that have come to Teams in the last year, including guest access, new ways to interact with apps, and new meeting and calling capabilities.
This week Microsoft annouced new enterprise-grade calling features in Teams, including consultative transfer and call delegation and federation. In addition, they introduced Direct Routing, which will enable customers to use their existing telephony infrastructure with Teams for calling. When you combine a Microsoft Calling Plan or Direct Routing with our Phone System for Office 365, Teams becomes a full voice service. These new capabilities are expected to be available in the second quarter of 2018.
Intelligent Communications for your devices
Hardware plays a critical part in delivering consistent, high-quality video and voice experiences. Microsoft annouced that Teams is now enabled for a full spectrum of calling and meeting room devices, including:
To learn more about the portfolio of Teams-powered devices and the roadmap dates, visit the Microsoft Tech Community blog.
Growing ecosystem of Teams apps
No ecosystem would be complete without the apps that make it thrive. Microsoft recently released a new store in Teams featuring a wide array of tools and services from their partners. Some of the most popular apps among Teams customers include Adobe Creative Cloud, Hootsuite, InVision, Polly, SurveyMonkey, Trello, Wrike, Zoom.ai, and many others.
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