As a key member of the SharePoint team the Business Analyst will execute detailed requirements analysis, documenting processes and perform user acceptance testing. The Business Analyst is primarily responsible for combining knowledge of information systems and business to develop solutions that will address defined business challenges. To succeed in this role, the Business Analyst should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. 

The Senior Account Manager maintains and grows relationships with large customers, while achieving an assigned sales and revenue growth goal. The Senior Account Manager is expected to retain existing business ensuring customer satisfaction, while pursuing profitable growth opportunities in assigned customer accounts. The Senior Account Manager is responsible for selling and supporting the firm’s complete product and service offering to existing and new clients.

This is a part-time position (may turn into full-time) based in Redondo Beach, CA. The candidate’s primary role will be to provide remote, phone, and onsite technical support to small and medium size businesses including Windows 7, Windows 8 and Windows 10 and Office 365.