Shimadzu, a global leader in scientific instrumentation, wanted to modernize how it managed documents, permissions, and customer data across enterprise systems. Employees needed streamlined workflows and customers required easier access to information.
6SC delivered a multifaceted solution that combined SharePoint automation, Power Automate integration, and AI chatbot deployment.
Shimadzu’s project was a showcase of how Microsoft technologies and AI can come together. Automating permissions, integrating Salesforce, and deploying chatbots all made a tangible difference in how their teams work.
The automation included Azure Runbooks to assign metadata and permissions, Power Automate to sync Azure AD memberships, Salesforce integration with Power Apps for sales handoff, and AI chatbots built with Azure OpenAI.
Did You Know?
Shimadzu was founded in 1875 in Kyoto, Japan, and in 2025 celebrated its 150th anniversary—marking a century and a half of scientific and technological innovation.
The result was a streamlined digital ecosystem that improved efficiency, reduced support overhead, and gave both staff and customers immediate access to accurate, actionable information.